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Exam Preparation
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Info Products
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General
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Avaya ACA Implementation Certification
The ACA - Implement credential is the entry into the Avaya Professional
Certification Program. The certification program is a progressive program. The
ACA credential can be used to progress to the next credential.
The following electives are available:
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Interactive Voice Response Systems
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IP Telephony
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IP Office
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Messaging
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Interaction Center
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Predictive Dialing
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Intuity Audix
Who Should Certify?
The ACA - Implement credential is aimed at entry-level to mid-level
telecommunications professionals with one to three years of real-world
converged voice and data experience in implementing basic Avaya solutions. You
can earn your ACA – Implement credential in one or more solution areas. Once
you earn an ACA – Implement credential, you can then progress towards an ACS –
Implement credential.
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