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Avaya ACA Sell Certification

The ACA Sales credential is the entry into the Avaya Professional Certification Program for Sales. The Certification Program is a progressive program: you must earn an ACA Sales credential prior to earning an ACS – Sales credential.

An ACA – Sales credential is earned by passing the Sales Associate Core Exam along with a Sales Solution Elective Track:

  • The Sales Associate Core Exam evaluates the student’s knowledge of core selling skills and Avaya Sales Methodologies.
  • A Sales Solution Elective Track measures the student’s knowledge in one of the following areas: IP Telephony, Unified Communications, Contact Centers, Services, IP Office, INDeX or PARTNER ACS/MERLIN MAGIX.
Who Should Certify?
The ACA – Sales credential is open to Avaya employees and BusinessPartners wanting to validate core selling skills and Avaya Sales Methodologies. You may earn an ACA – Sales credential in one or more solution areas. Once you earn an ACA – Sales credential, you may then progress toward an ACS – Sales credential.

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