Please Complete the following form and press the Submit button to submit a support request. When you complete the form successfully, an email will be sent to the address you supply.

Please read the questions carefully and answer them to the best of your knowledge. By providing our support staff with detailed information, you will expedite the solution to your issue.

An info2use support representative will review your information and contact you as soon as possible to work through your issue.

User Name:
Email:
Contact Phone:

What version of Windows are you running?
Do you have the .NET Framework 1.1 or greater installed on your machine? The iVision Test engine requires that Microsoft's .NET framework be installed in order to run. For more information on how to validate that you have the .NET framework 1.1 or higher click here.
Have you successfully downloaded and installed the iVision test engine? You can validate this by starting the iVison Engine and making sure that you get the full screen rendition of the engine without an error message.
Have you successfully downloaded and installed the test you purchased? You can validate this by successfully starting the iVision test engine and looking in the Tests: dropdown list box on the tool bar. If you see your test, you have installed it successfully.
Can you view the evaluation questions for the test you purchased? You can validate this by selecting Take Current Test from the Test menu. You should be presented with the evaluation questions for your test.
Did you recieve a confirmation email from Info2use.com with your PayPal key in it? Perhaps you used a different email address for PayPal registration that you used to register with info2use.com?
Have you selected Register from the Test menu and entered your PayPal key and received an 'Error creating key' message? Are you sure you used the correct PayPal key in the info2use confirmation email? Typos?
If you have received the 'Error creating key' message when attempting to register, are you sure you were connected to the Internet when you attempted registration?
Are you attempting to register this test on a machine that sits behind a corporate firewall? Normally, our users experience no difficulty in registering behind a firewall, however, a few companies have things locked down in a way that prevents our registration process from contacting the info2use.com server.
Did you receive any additional Error information? If so, please supply it here:
Please supply any additional information or comments here:

	Be sure to register so you can gain access to our Free Information Products! Click on the Free Stuff link on the left menu for more information. Or click here. The process is Fast, Easy and Free!

What's New

New Release

4/26/2006

A new version of the iVision Test Engine (1.27) has been released. This version eliminates dependence on WMI.

Site Change

3/29/2006

Added a White Papers section and numerous White Papers from Avaya and other VOIP companies.

New Release

3/5/2006

A practice exam covering requirements for Microsoft's ASP.NET Development Using C# (70-315) has been released.

New Release

2/8/2006

A practice exam covering requirements for the Tx. Massage Therapist certification has been released.

New Release

1/28/2006

The iVision Screen Saver has been released. View affirmations and famous quotations as a screen saver. Click the Screen saver link on the left menu for more info.

Released

12/12/2005

The Avaya ACS Core exam has been updated with 27 new questions, bringing the total to 170.

New Release

11/15/2005

A new version of the iVision test engine (1.26) has been released. This version adds support for XP style interfaces, improves the language of the registration dialog and fixes some bugs.

Released

08/02/2005

The Avaya ACS IP Telephony Design elective exam was released.